The Association continues to work diligently to provide its members the critical information needed to re-engineer their agencies, streamline operations, reduce costs, and develop new product lines and revenue sources while ensuring their patients continue to receive the highest quality of care possible. This area of AHHC's website is designed to announce events and workshops, or to provide educational resources for use within your organization to help you stay ahead of the curve. AHHC Members Save 10% on the Most Popular Coding Resources & Exams!

The Association for Home & Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Below is a list of AHHC's latest educational offerings. To view program descriptions, dates and locations, or to download registration forms click on the specific event.

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Professional Webinars & Teleconferences

Webinar Series for Value-Based Purchasing Scores Improvement
May 18: Emergency Room/Acute Care Hospitalization/Discharge to Community
May 23: Bed Transferring/Bathing/Ambulation
June 14: Overview of HHCAHPS/Care of Patients/Communication Between Patients and Providers
June 29: HHCAHPS (continued) - Specific Care Issues/Overall Agency Rating/Recommending Agency
July 6: Oral Meds/Dyspnea/Pain
July 12: Drug Education of All Meds/Influenza/Pneumococcal

The Home Health Value-Based Purchasing (VBP) Model is expected to improve coordination and health outcomes in home health, and the Centers for Medicare and Medicaid Services (CMS) demo has been underway in North Carolina since January 2016. But do you have all the information you need to transform your organization into a high performing agency under VBP?

Beginning May 18 through July 12, AHHC will host webinars presented by national experts in Medicare billing, OASIS, and outcomes enhancement to help you obtain incentive for providing quality care with greater efficiency. 5-Star Consultants Sharon Litwin, RN, BSHS, MHA and Healthcare Provider Solutions’ Melinda Gaboury, COS-C, will cover topics ranging from bathing to bed transferring and discharging to drug education. As a series, these webinars focus on high priority improvement areas that impact VBP goals.

This is the perfect opportunity for your Directors, Supervisors and QI Staff to hear information on how to improve scores. With the presentations being available for 6 weeks after, your team leaders, case managers and other frontline staff will also benefit from this series.

Emergency Preparedness Requirements Webinar Series
For Medicare and Medicaid-Participating Home Health and Hospice Providers

Beginning in November 2017, Medicare and Medicaid providers – including home health and hospice – must meet a host of new requirements designed to ensure that they have the necessary planning in place to provide safe care for their patients, regardless of what type of emergency may occur. This series of six one-hour webinars will provide in-depth knowledge of the new requirements that home health and hospice organizations are subject to, with specific focus on: an overview of the regulations, starting the agency-specific plan, building the plan, development of policies and procedures, communication, and testing and training.

The first webinar starts June 1 - AHHC Members receive a $200 discount. Click link above for details.


Hospice Webinars

Easily Accessed and Affordable Education on all the topics you need for compliance, documentation, operations,  individual hospice disciplines, billing and more is available through our affiliate Home Health & Hospice Education Network. The Network offers nationally acclaimed presenters and exciting timely topics. AHHC is excited to join over 25 other Hospice Associations in this exciting venture!

Registration rates are deeply discounted for AHHC members and every purchase produces a royalty payment to AHHC.

Purchasing these great webinars benefits your hospice program and AHHC!

Click here to explore the available webinars and registration details!

All questions related to the webinars (including registration and billing issues) must be addressed directly to the Network at



Professional Workshops

New! Hospice QAPI and Quality Reporting
May 23, 2017| Axxess Home Care & Hospice Conference Center - Raleigh, NC

The Centers for Medicare & Medicaid Services’ Hospice Quality Reporting Program has been a whirlwind of activities with the implementation of the Hospice Item Set and the CAHPS survey. In 2016 a timeliness submission threshold for the Hospice Item Set was implemented and public reporting of quality measures is on the horizon. Hospices must comply with the changing requirements while continuing to meet the QAPI requirements that are specified in the Medicare Conditions of Participation. Hospice compliance, QI, Directors and Management Staff should attend this class.

Workshop Presenters: AHHC's Cindy Morgan, RN, MSN, CHC, CHPN, Vice President of Hospice, Palliative Care and Clinical Innovations and Heather Jones, MPH, CHES, COS-C, Associate Vice President of Quality Initiatives and State Relations


New! Home Health Fundamentals: The Road Map to Success
May 25, 2017| Axxess Home Care & Hospice Conference Center - Raleigh, NC

If your clinicians are new to home health, are returning to home health after an absence or need a refresher course this one day program is perfect! Home Health Clinicians are in the Documentation Driver's Seat when it comes to Coverage, Compliance, Payment & Outcomes. Help them keep the car in the road with the education they need!

New! Stay on the Right Path to NC Home Care Licensure
June 13, 2017| Axxess Home Care & Hospice Conference Center - Raleigh, NC

Getting back to basics is important when there are so many rules and regulations to be aware of in Home Care. This class will provide an overview of the current DHSR rules and impacting laws for Home Care as well as NC’s plans for updated Home Care Licensure Rules for 2018. The top deficiencies seen in DHSR Home Care Surveys also will be covered.

Presenter: AHHC's Kathie Smith

New! Journey Continues! Home Health 201: A Regulatory Update for Home Health
June 15, 2017| Axxess Home Care & Hospice Conference Center - Raleigh, NC

HH 201 is the second part of our Fundamentals of Home Health Care series targeted toward supervisory, quality improvement and administrative personnel as well as experienced clinicians who are responsible for or interested in staying informed about changes that impact home health services and agency operations.

Workshop Presenter for Home Health Fundamentals AND Home Health 201:
Judy Adams, RN, BSN, HCS-D, AHIMA Approved ICD-10-CM Trainer, Adams Home Care Consulting


New! Home Health Value-Based Purchasing & Alternative Payment Models
June 1, 2017 | The Axxess Home Care & Hospice Conference Center

AHHC of NC is pleased to partner with NAHC to bring you this important program: In 2016, the Centers for Medicare & Medicaid Services (CMS) initiated a demonstration program testing out the impact of a value-based purchasing program in Medicare home health services. With just over a year of experience in home health value-based purchasing (HHVBP), home health agencies need to evaluate what are the early outcomes and what best practices have emerged to improve HHVBP scores and qualify for bonus payments. This program is the second phase of the educational effort by AHHC of NC and the National Association for Home Care & Hospice to prepare home health care leaders for the brave new world of value-based payment.
The program combines an early data analysis of the changes in HHVBP measured outcomes with real life successes by clinicians and financial operations professionals that show the pathways to improved patient outcomes, higher achievement scores and a winning year in HHVBP.
Going beyond HHVBP, NAHC also brings you expert faculty on alternative payment models.


New! The Regulatory & Compliance Intensive for Hospice
June 22, 2017 | The Axxess Home Care & Hospice Conference Center

This program gives hospice & palliative care executives and quality, regulatory and compliance staff the tools necessary to get up to speed on the latest hospice policies & regulations.

Topics Include:
Leading Hospice Denial Issues & Key Components of Pre-Bill Audit
Quality Measure Basics and Relationship between the HIS & Public Reporting
Strengthening Your Hospice Documentation for Coverage
Components of an Effective Hospice Compliance Program

Michelle Stone-Smith, MBA, Consulting Manager, McBee Associates
Alexis Kirk, MSHP, Research Public Health Analyst, End-of-Life, Palliative and Hospice Care, RTI International
Dawn B. Cheek, RN, BSN, Clinical Senior Manager, McBee Associates
Matthew Wolfe, JD/MPP, Partner, Parker Poe Adams & Bernstein

On-Site Workshops (We Come to You!)

Hospice & Palliative Nurse RN Certification Review Course Comes to You!
Cindy Morgan, RN, MSN, CHC, CHPN is a Certified Hospice & Palliative Care Nurse and HPN approved educator... and as a member benefit to your agency, we are pleased to offer this on-site education opportunity to those interested in having Cindy teach at your site! Nurse Contact Hours will be provided!
The curriculum will cover:

  • The care goals and decisions for hospice and palliative care patients
  • The components of treatment decisions
  • The principles of effective pain management
  • A comprehensive pain assessment
  • Providing appropriate care at the time of dying
  • Utilizing pharmacological and non-pharmacological interventions for common symptoms
  • Grief at time of diagnosis and bereavement management after the death of a loved one
  • Self-care for the health care professional.

Hospice: the Heart of the Matter | On-Site Workshop Comes to YOU!
Cindy Morgan, RN, MSN, CHC, CHPN is the instructor for this course... and as a member benefit to your agency, we are pleased to offer this on-site education opportunity to those interested in having Cindy teach at your site!
Through on-site education:

  • Cindy Morgan makes it convenient for your staff and your schedule
  • Your staff do not have to travel, saving your agency expense and time
  • There is no limit to the number of your staff who may attend from your agency
  • Education is provided by a respected, knowledgeable presenter


Home Care, Home Health and Hospice Aide Webinars

New! The Aide's Role in Recognizing Key Patient Abnormalities
June 8, 2017

Discusses how to recognize the subtle and not-so-subtle changes in your patient that are the first clues that something is amiss patient-wise and what then to report to your supervisor. 

Convenient Online Education

It is the NC Law... Infection Control Workshop for Home Care and Hospice

This on-line education is designed to provide participants with information on the principles and practices of infection control. This education is also planned to assist your agency in meeting the requirements of the North Carolina Infection Control Law - 10A NCAC 41A.0206.

The updated slides and handouts are available for your use at

The course is available on-line through SPICEducation at a cost of $150 (by credit card). Register for the on-line course at this link:


Audio Aide Training for Home Care / Home Health

S.N.A.P. - Superior Nurse Aide Performance

In-home aides play a vital role in serving the nations ill, disabled, and aging populations. Often having the most contact with patients, these individuals are usually closer to their patients than any other home care discipline making them uniquely qualified to meet the challenges they face. And, no matter what programs your aides work in, an investment in their learning pays off in quality care and better risk management for your agency. As you know, Medicare Conditions of Participation require that home health aides accrue a minimum of twelve hours of training every twelve months. Other federal and state laws also mandate training. These requirements may be difficult to achieve. The SNAP audio conferences and aide training modules are an efficient, effective way to provide your aides with the knowledge they need while keeping your agency training costs low!


Hospice Aide Education

S.N.A.P. Packets for Hospice



Quick Reference: CMS Website for Medicare Fee-for-Service Providers

Audit and Quality Assurance Teleconference Password Required


Archived Education

Home Heath CoPs

OASIS 5 Part Webinar Series

Understanding the Background & Importance of Compression for Wound Care Patients

OASIS C2: What's New & What's Changed

Home Health Orientation Portal

Probe Your Documentation, Educate Your Staff

Important Employer Law Updates

Hospice Quality Initiatives Update

Improving Home Health CAHPS Scores and Patient Experiences

Home Health Quality Initiatives Update

Insights Into the Financial & Risk Management Aspects of the CMS CJR Payment Initiative

Win With Home Health Fundamentals

Per Visit Pay of RNs and Therapists Has Become Dangerous

Creating a Seat at the Table for Chronic Disease Management

The 2016 Home Health Payment Rules

Troubleshooting ICD-10 Coding

Shining Light on Home Health Face to Face

CMS Updates to the Home Health COPS

Comprehensive Home Health Case Management

Home Health Conditions of Participation (COPs)

Homebound Under the Medicare Home Health Benefit

ICD-10 Basic and Intermediate Coding

ICD-10 Coding Survival Kit

Lessons Learned from Survey Sanctions

Medicare Home Health Nursing

Pain and Dementia Recording

Palliative Care Principles Recording

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